Frequently Asked Questions
Everything you need to know about your HAYA gear and orders.
What materials are used in HAYA performance wear?
We use a proprietary blend of moisture-wicking recycled polyester and high-grade spandex to ensure maximum breathability, durability, and four-way stretch for all athletic activities.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days. We also offer express shipping options at checkout which deliver within 1-2 business days.
What is your return policy for fitness gear?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please note that for hygiene reasons, water bottles and undergarments are final sale.
How should I care for my compression clothing?
To maintain the elasticity and tech-fabric integrity, we recommend machine washing on a cold, gentle cycle and hanging to dry. Avoid using fabric softeners or bleach.
Can I track my order in real-time?
Yes, once your order ships, you will receive an email confirmation with a tracking link. You can also track your status directly through your HAYA account dashboard.
Do you offer international shipping?
HAYA currently ships to over 50 countries worldwide. International delivery times vary by location but generally take between 7-14 business days.